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Courier Conundrum
Selecting a courier service involves a dual consideration: balancing your customers’ needs with those of your business. Extensive research has consistently emphasised that customers view efficient delivery service as a crucial factor influencing their purchase decisions. Therefore, choosing an appropriate courier is a critical aspect of your business strategy. An inefficient service can negatively impact various facets of your company, ranging from financial losses and damage to your reputation to an increased carbon footprint and delivery constraints, particularly when shipping fragile, liquid, or hazardous products.
Each courier will offer a range of different services, and each of these services could help you balance areas of your business. For example your level of packaging may affect the level of courier protection you may require.
Below are some examples of services a courier could offer you:
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